Step
1
You can place your order in one of several ways, although we always find
email is the quickest and easiest:
Email:
sales@benchmarkengraving.com
or
Facsimile: 02
9644 3700
or via the Post: PO Box 12, Regents Park NSW 2143
or in person.
However we will not accept orders verbally over the phone as this can lead to errors.
Dont forget to include your contact details, the products or services you're after, any engraving details and/or logos you have, and the date you need the work completed by.
Step
2
We
will then either provide you with a quote or contact you if we
need further information.
Step
3 - Payment
You
will then need to make a payment of at least 20% of the value of the total
order for work to commence, with total payment required before your order
is dispatched. We accept payment by Credit Card thru PayPal, by direct
deposit to our Bank Account, or by Cheque.
 |
Artproof
In
most cases we will send you an artproof so you can check that the engraving
is correct and to your satisfaction before we commence the work.
Most engraving is permanent and once done cannot be undone or corrected
so please check your artproof carefully.
Company
Logos & Graphics
We
can accept logos and graphics in a wide variety of file formats, our preferred
vector formats for quality are:
Corel Draw 13 or earlier versions
Adobe Illustrator CS or earlier versions
EPS
Also
the following bitmap formats (saved 150 to 600dpi):
TIF
GIF
BMP
JPG
Logos that have been copied from web sites in most cases are unsuitable as they are too low quality.
If an electronic version isn't available we can also try to scan logos from letterheads or other printed matter. Please be aware that if we need to redraw or cleanup your logo then an artwork setup fee will apply.
Artwork
Setup Fee
An
artwork setup fee may be charged to setup a logo or a photo for an engraving
job. Setup fees (including GST) are:
Logo Setup: $66.00
Photo Setup: $132.00
Engraving
details and lists
If
your order involves a lot of text or names, it helps us considerably if
you can email the details as either a Excel, Word, or text file.
Safe
Packaging and Delivery
Our
care and attention to detail doesn't stop once we've finished your engraving.
As many of our clients are located Australia wide, we go the extra distance
to ensure all items are packaged carefully for transport to ensure they
arrive undamaged.
BENCHMARK
ENGRAVING & AWARDS - SYDNEY - AUSTRALIA